Salespersons, Provide Consumer Support and Resources
all throughout the Commonwealth of Virginia Find out more about us by clicking the button below!
2201 West Broad, Suite #104, St. Richmond Va. 23220
Open Monday - Friday 8:30 am - 4:30 pm
(804-367-1100)
guidance and enforcement as it pertains to dealer licensing laws. For a full directory, click the button below!
• Completing an Online Request For Consumer Assistance Form
• Sending an email to dboardcomplaints@mvdb.virginia.gov
• Calling the MVDB Consumer Assistant Analysts at 804-367-1100
• Mail written requests to MVDB @ 2201 West Broad Street, Suite 104, Richmond, VA 23220
Regardless of how you contact us to file a complaint you will need to submit supporting documentation for your claim!
Find out more information by clicking the button below!
on consumer rights, filing a complaint and consumer related resources.
MVDB Advertising Analyst monitor and evaluate Advertising Laws and Dealer Advertisements.
Need help filing a complaint? Find out more by clicking the button below!
Search Active Dealers
Forms, Publications and Resources
Consumer Assistance
Dealer Talk
Complete coverage of the latest Board Actions taken,
to protect consumers against bad Dealer Practices.
Visit our Dealer Talk Library for past issues!
MVDB Fee Calculator
Navigate the complexities of licensing with ease using our new Virginia MVDB Dealer Fee Calculator.
Board Meetings
Review past board meetings and be informed on
upcoming in-person board meetings
VADA
The Kansas City dealer leader explains the hidden factors costing dealerships millions and shares five strategies to reduce turnover and build better systems. The post The “Indifference Tax”: F&I & [...]
ACV's John Coles told VADA dealers that margin compression is here to stay, affordability is reshaping demand and AI should support — not replace — people. The post Dealer Data [...]
Diana Lee of Constellation says the future of automotive marketing belongs to dealers who own their data, embrace AI and make pricing easy to find. The post Dealer tech company [...]
From FTC compliance to Carvana, brokers and customer experience, Don Hall, Sam D'Arc and Jim Fitzpatrick shared five important lessons for dealers navigating a changing industry. The post Five Things [...]
Warranty revenue is at record levels, but customer-pay growth and retention remain challenges. Here are 10 key insights from Jim Roche and Car Dealership Guy on fixed ops, AI and [...]
Join VADA and our partners at NCM Associates for an intensive one-day workshop designed for Dealer Principals, General Managers and Service Managers who want to strengthen Fixed Operations performance. Attendees [...]
Don Hall shares his insights on the latest from the FTC, Virginia's new DMV commissioner, and a new VADA hire to jump-start the workforce pipeline. The post Don Hall Video [...]
Sign up for the convention. Give to the PAC. We need your support in the next few weeks. The post On PAC, Convention, and FTC appeared first on Virginia Automobile [...]
If you choose to ignore the FTC's warning, you face significant risk to every aspect of your dealership, your finances — even your mental health. If you believe “NADA will [...]
In case you don’t think FTC compliance is a big deal, consider what an investigation will do to your store, your operations, and your reputation if you ignore their warning. [...]
MOTORONE

Two new recalls affect popular models like the Ford F-150, Ford Bronco, and Lincoln Navigator. [...]

After turning to AI for quality control, Ford had to hire back over 300 inspectors because AI couldn't match their experience. [...]

The GR GT3's 4.0-liter twin-turbocharged V8 engine has a great growl. [...]

Kia’s broad range of powertrain options, including fully electric and hybrids, is attracting buyers. [...]

The test was to demonstrate 30 years of progress in vehicle safety thanks to crash testing by the IIHS. [...]

It won’t be a merger, but rather a collaboration on several projects. [...]

The new Urus SE Performante packs 800 horsepower, less weight, and more agility. [...]

Nissan may not be an American manufacturer, but it’s been assembling Frontiers in the US since 1998. [...]

The Ferrari Luce is a controversial electric vehicle from the Italian automaker, but not everyone is unhappy. [...]

The Bugatti W16 Mistral Blanc Éternel features real porcelain accents. [...]
VIADA
Attention New Dealers: As of August 1, 2020 every new applicant applying to be a dealer and/or salesperson in the Commonwealth of Virginia will have to submit his/her background results [...]
Interested in attending the next Title and Registration Workshop? If you are a Title Clerk or handle those responsibilities, attend the next workshop to learn about Power of Attorneys, Reassignments, [...]
Recent Model Hondas Most Popular Targets 50,000 Air Bags Stolen Annually Florida, New York City, Washington, D.C. and Northern Virginia Are Major Hot Spots for Air Bag Criminals Law enforcement [...]

Click here to view all of the convention images. Congratulations to Don Sullivan, Sr., Sullivan Auto Trading Inc., Fredericksburg, as the 2018 State Quality Dealer. He is pictured with his sons [...]
Immediate Action Required – More Info From Dealertrack About Awareity Training – Deadline Pushed to 9/15/18 DMV-Mandated Awareity Security Training – ALL Virginia Online and Print on Demand Program users MUST complete this [...]

» Download the 2019 Marketing Opportunities Brochure [...]
ATTENTION ALL DEALERS IMPORTANT DMV INFORMATION Regarding the August 4, 2018 Closing Pre-assigned Temporary Tags/Offline Processing On Saturday, August 4, the Department of Motor Vehicles (DMV) system will be down and [...]
UPDATE: All dealers should be able to contact their online vendor and get a backup set of dealer tags on their computers for any 30-day tags needed while the system [...]
VIADA represents YOU. VIADA is the only trade association in Virginia that represents the interests of independent dealers before the Virginia Legislature, Department of Motor Vehicles and the Motor Vehicle Dealer [...]
TOPSPEED

The 2027 BMW X5 PHEV arrives with 612 hp, putting BMW’s plug-in hybrid SUV near the Porsche Cayenne Turbo GT. [...]

The 2026 BMW R 1300 GS combines a 145 hp boxer twin, Rain mode, Dynamic Traction Control, and adaptive suspension for $20,395. [...]

The 2026 Toyota Prius leads hybrid fuel economy at 57 mpg combined, beating rivals with 5th-gen Toyota Hybrid System technology. [...]

A used 2017 Genesis G80 offers V6 power, Lexicon audio, and 88/100 J.D. Power reliability for half the price of a new 2026 Toyota Camry. [...]

The 1966 Shelby Cobra 427 Super Snake produced 800 hp and sold for $5.5 million at Barrett-Jackson. Here's the full story behind CSX 3015. [...]
The Kia Vision Meta Turismo concept previews a bold electric grand tourer direction with gaming-inspired tech and Stinger energy. [...]

These Japanese cruisers offer a package that's hard to beat by European or American companies. Thus, owners keep on keeping them! [...]

The BMW K 1600 GTL has shed nearly 30% of its value in 3 years, making this flagship inline-six tourer a used-market bargain under $20k. [...]

Compare 10 three-row SUVs ranked by annual fuel costs from $1,700 to $2,700, using EPA estimates to help you find the most efficient option. [...]

If you're looking to get into a new vehicle this Fourth of July, these are the best lease deals you can consider. [...]
Subscribe Now!
F.A.Q.S!
Whether you are a consumer, a dealer, or have questions.
The MVDB continues to compile those frequently asked questions and keep you informed and educated.
Find out more by clicking on the button below!
