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Recertification Program

Required continuing education for Independent Dealer-Operators

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Independent Dealer-Operator Recertification Program

The Independent Dealer-Operator Recertification Program is a required continuing education program administered by the Motor Vehicle Dealer Board. State regulations require Independent Dealer-Operators to recertify every three (3) years by either completing a continuing education course or successfully passing an examination.   Details on continuing education options are addressed later in this section under, “Continuing Education Options”.

In developing the Independent Dealer-Operator Recertification Program, the MVDB considered feedback from the dealer community, as well as the success of the two-day course for new Dealer-Operators presented by the Virginia Independent Automobile Dealers Association (VIADA). Since 2006, thousands of students have participated in dealer operator education.  Many of these students have gone on to pass the test and qualify as Dealer-Operators for independent dealerships in Virginia.  For additional information on becoming an Independent Dealer-Operator, please see How to Become a New Independent Dealer-Operator.

The recertification program aims to educate all Independent Dealer-Operators regardless of the status and date of their qualification.   Public comments provided valuable feedback on administering this program and led to the development of the following objectives:

  • Flexible continuing education choices that does not disrupt day-to-day business activities;
  • Course materials that emphasize recent changes in state and federal laws, regulations, and court decisions that impact the “used car” business as well as reinforce knowledge on older laws and regulations;
  • Providing reasonable and practical dates to meet the recertification requirement;
  • Building professional development and raising standards on the Independent Dealer-Operator Certification

Dealer-Operators who stay informed of changes in laws and regulations are more likely to succeed in business, have more satisfied customers, and need less regulatory oversight.

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Program Guidelines

There are no grandfather exceptions to recertify as an Independent Dealer Operator.

Recertification Schedule

A Dealer-Operator’s recertification schedule is based on the month and year in which you were originally certified as a Dealer-Operator. 

No need to remember the actual day of the month.

The Motor Vehicle Dealer Board has your original qualification information on file and you will receive the re-certification notice along with continuing education materials well in advance of your re-certification deadline.  This ensures the Independent Dealer-Operator has ample time to schedule the course or examination without disrupting business activities.  This re-certification notice and course material will be mailed to the Dealer-Operator’s home address currently on file at the Board.  Please keep us informed on any home (mailing) address changes by email  ann.majors@mvdb.virginia.gov, advising us this is a home mailing address change, your full name, dealer certificate number if applicable and new address.

We want to emphasize that your re-certification deadline date is not tied to you license renewal for the dealership if you are currently the dealer operator.  However failure to re-certify will result in your Dealer-Operator certification becoming invalid and may jeopardize the dealership’s licenses if you are currently the Dealer-Operator.

Your re-certification deadline date will be clearly marked on the notice.  It is strongly advised not to delay in this process and choose the continuing education option (described below) which best fits your schedule and learning style.  MVDB does not provide advice on which option you should choose to meet the re-certification requirement; however we can assist with program requirements.  Contacting the course providers below may further assist you on the course offering that meet your needs.

Continuing Education Options

The following four continuing education options will meet your re-certification requirement.  Option 1, Option 2, and Option 3 are continuing education course vendors that offer classroom or online re-certification courses. All online vendors will notify the MVDB directly when you have completed the course.  If you decide to take the Dealer-Operator examination (Option 4), the DMV notifies MVDB of your examination result.

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OPTION 1- Compass Systems, Inc.
This course provider is offering an online continuing education course to meet the dealer operator re-certification requirement. To register, please visit www.eProLearn.com or contact the office at 800-296-5585 for Dealer-Operator re-certification information.

OPTION 2 – VIADA 
This course provider offers an online continuing education course to meet the dealer operator re-certification requirement. Their course also allows continued access to the course material after completing re-certification.  To register, go to  www.VADealerRecertification.com or https://viada.org/recertification/.  For questions, contact VIADA’s Education Coordinator Vickie London at Vickie@viada.org or call 800-394-1960.

OPTION 3 – JTZ Enterprise
This course provider is offering an online continuing education course to meet the dealer operator re-certification requirement. To register, please visit https://www.recertifymydealership.com/ or contact the office at 540-286-0801 for Dealer-Operator re-certification information.

OPTION 4 – Independent Dealer Operator Re-certification Examination (DRC Exam)
This is a re-certification examination given at any DMV Customer Service Center. You must successfully pass the examination for re-certification.  If you fail, you will not be allowed to retake this examination and must take a course (see Options 1, 2, and 3) in order to remain certified as a Dealer Operator.
If you decide to take the examination, email ann.majors@mvdb.virginia.gov requesting an Examination Authorization (MVDB 46 example). You must present the MVDB 46 along with proper identification (i.e., driver’s license, passport, military ID, etc.) before going to the DMV, Customer Service Center. The test fee is $50 payable to DMV. The DRC test is one attempt only, if you fail the exam, you will not be allowed to re-take and must complete your re-certification requirement by choosing Option 1, 2 or 3. Further instructions are provided on the MVDB 46.

(REV: 01/19)