Franchise Dealer-Operator – Motor Vehicle Dealer Board

Franchise Dealer-Operators

Responsible for day-to-day operations of the franchise dealership and primary contact with the MVDB.

01 Two Types of Dealer-Operators

There are (2) types of dealer-operators, Franchise and Independent. Both Dealer-Operators are similar in job duties and functional roles. What differentiates between Franchise and Independent DO’s is the oversight and regulatory requirements.

Franchisers require a substantial amount of knowledge and experience for franchise dealership operators. While in 2011, the independent Dealer-Operator Re-certification Program was established as a new required continuing education program administered by the Motor Vehicle Dealer Board. You can find out more details on the Independent Dealer-Operator Re-certification Program.

02

DMV Service Centers require a $50 Test Fee.

What to Bring?

Proper Identification (Valid Drivers License, Passport)
$50 payment for testing fee

How to Become a Franchise Dealer-Operator

The first step to becoming a Franchise Dealer-Operator is starting right here...

Take the Franchise Dealer-Operator Qualification Test

To better prepare yourself for taking the Dealer-Operator Test, we recommend you do the following first:

Take the Dealer-Operator Practice Quiz and the Salesperson Test Quiz Here
Download and use the Salesperson Study Guide (MVDB 35), also located in our Forms and Publications section.
Complete the MVDB 57 (Dealer-Operator/Salesperson Qualification Test Application) .
1. If you DO currently hold a valid Virginia Salesperson License, check on the MVDB 57 – Dealer-Operator Franchise (80 questions).
2. If you DO NOT currently have a valid Virginia Salesperson License, check on the MVDB 57 – Combined Dealer-Operator Franchise (100 questions).

Next: Go to any DMV Customer Center to take the Franchise Dealer-Operator Exam. A DMV associate will set you up on the test console.

If you DO NOT PASS the examination test, you can retake the test the same day or another day. You must pay the $50 fee each time you retake the test.

CONGRATULATIONS!!!!

After Passing the Franchise Dealer-Operator Exam

Upon passing the examination, you are a qualified Franchise Dealer-Operator. To finalize your qualification, you must complete the following steps:

Complete and sign the MVDB 61 Application for Salesperson license.
Have a representative of the dealership where you will be employed sign the bottom of the MVDB 61 for authorization.
Submit the appropriate fee of $30 for the salesperson license and $10 for the Criminal History Background Check.
Submit the original forms to the Motor Vehicle Dealer Board with the payments for the applicable fees.