Consumer Request For Assistance

What Happens When You Request Our Assistance?

Once you submit this form, a Consumer Analyst will review your request and get back to you within three business days. They might ask for more details or documents. After gathering all the necessary information, they’ll explain your available options. We cannot provide legal advice, and our explanation of options is NOT legal advice.

Consumer Request for Assistance

Consumer Information

Please provide your information so we can get in contact

First Name

Last Name

Phone/Mobile

Dealership Information

Please provide information on the Dealership

Dealership Name

Dealership Address

Address Line 1

Address Line 2

City

State

Zip Code

Dealership Point of Contact

Who are we trying to contact at the dealership?

First Name

Last Name

Phone/Mobile

Request for Assistance

State facts clearly and briefly, ensuring succinctness while including all essential details like names, dates, and times.

Vehicle Identification Number (VIN)

Consumer Request (2000 Character Max)

By checking this box I acknowledge the Motor Vehicle Dealer Board (MVDB) is a state agency and it's representatives cannot provide legal advice in any form or medium.

By checking this box I acknowledge that I have read and understand MVDB's Information Collection policy and Use of Collected Information policy

By checking this box I acknowledge MVDB may disclose the information provided, as is, to the relevant parties as part of the assistance process.

Administering the Laws and Regulations to the Motor Vehicle Dealers of the Commonwealth of Virginia