CONTACT US!
The Motor Vehicle Dealer Board is dedicated to providing education, guidance, and enforcement of dealer licensing laws. We’re here to help.
Whether you have a question about our services, want to check on the status of an existing application, need assistance with Dealer or Salesperson licensing, or have a consumer-related question, our team is ready to assist you.
please use the directory below to ensure your inquiry reaches the appropriate department.
- Dealers
- Dealer-Operators
- Salespersons
- Consumers and Advertising
- Field Operations
- Resources
01
Dedicated Service Lines
Dealer Licensing & Renewals: For questions regarding salesperson licenses, dealer plates, or dealership applications.
Email: dboardlicensing@mvdb.virginia.gov
Phone: (804) 367-1100 Option #1
Consumer Assistance: For filing a complaint against a licensed dealership or bad/illegal advertising practices.
Email: dboardcomplaints@mvdb.virginia.gov
Direct Line: (804) 367-1100 Option # 2
Advertising & Compliance: For inquiries regarding advertising regulations or dealer inspections.
Email: dboardcomplaints@mvdb.virginia.gov
Direct Line: (804) 367-1100 Option # 2
02
Official Mailing Address & Hours
Motor Vehicle Dealer Board
2201 West Broad Street, Suite 104
Richmond, VA 23220
Office Hours: Monday – Friday, 8:30 AM – 4:30 PM EST
Main Office: (804) 367-1100
Fax: (804) 367-1053
03
File a Consumer Complaint
To initiate a request for consumer assistance,
please submit an Online Request for Consumer Assistance Form.
NOTE: If requested, be prepared to submit more information and/or supporting documents.
04
Field Representative Directory
“Looking for your local field representative? Access our Expert Field Representative Map to find the inspector assigned to your region for on-site education and guidance.”
Important Reminders for 2026
Trusted Sites: Ensure @mvdb.virginia.gov is added to your email “trusted” list to avoid missing critical licensing notices.